Melvita Shipping Options
What are your delivery services?
MELVITA UK delivers to any addresses in the UK, not including Channel Islands. We use B2C & Chronopost to deliver your order. If you wish to order products to be delivered outside of the UK, please visit our global website www.melvita.com. If there is no one at the address given who is able and competent to accept delivery of the products, you will have the option to arrange for an alternative delivery date or be given additional information about the collection of the products. Delivery options and average delivery times are set out below.
What are your delivery costs?
You can enjoy FREE UK Standard Delivery when you spend over £59. For UK customers, If your order is under £59, we offer 2 delivery options:
Option 1: Standard UK Delivery costs £3.95 per order. It will arrive from 4 to 6 working days.
Option 2: UK Express Delivery costs £5.95 per order. Delivery is within 3 working days.
Standard Shipping costs £7 per order. Delivery within 3 working days
How can I check the status of my order?
All Melvita registered users have the ability to check the status of their order and if their orders have arrived. To do so, go to My Account and click on My Orders. Once your order has been shipped you will find in this section your B2C/Chronopost Tracking Number, just click on this number and paste it into the track field on the relevant Track & Trace website: http://www.trackyourparcel.eu/ or Chronopost: http://www.chronopost.fr/transport-express/livraison-colis/tracking for Ireland & UK Express. Alternatively you can contact our Customer Services Team on 0800 138 7045 (UK) and 015661522 (Ireland) – Monday to Friday 9.00 am to 5.30pm.
Do you ship overseas?
Melvita UK now offers shipping to Ireland