Melvita UK Shipping Options
What are your delivery services?
We ship our parcels via Royal Mail. We will provide you with a Royal Mail Tracking Number by email once your order is dispatched.
What are your delivery costs?
You can enjoy FREE Standard Delivery when you spend over £59 on the Melvita UK website. If your order is under £59, we offer 2 delivery options:
Option 1: Standard Delivery costs £4.95 per order. It will arrive from 3 up to 7 working days.
Option 2: Next Day Delivery costs £8.50 per order. Please place your order before 2 pm Monday to Thursday. Orders placed on Friday will arrive the following Monday. Orders placed on Saturday or Sunday will arrive on the following Tuesday.
How can I check the status of my order?
All Melvita registered users have the ability to check the status of their order and if their orders have arrived. To do so, go to My Melvita and click on My Orders. Once your order has been shipped you will find in this section your Royal Mail Tracking Number, just click on this number and paste it into the track field on the Royal Mail Track & Trace website. http://track.royalmail.com. Alternatively you can contact our Customer Services Team on 0800 138 7045 – Monday to Friday 9.00 am to 5.30pm.
Do you ship overseas?
Melvita UK does not ship overseas. For deliveries outside the UK, please visit our global Melvita website www.melvita.com
Do you ship to P.O. Boxes?
We do not ship to P.O. Boxes. We ship via Royal Mail and via a Courier Service, therefore we need a physical address, and will require a signature on delivery.